Terms and Conditions

3.1 Information Request

Users can request information about any service through the contact form, email, phone, or WhatsApp. Our team will respond with a personalized proposal within a maximum of 24 hours.

3.2 Booking Confirmation

The booking will be considered confirmed once:

• The client has accepted the proposal in writing
• The corresponding deposit payment has been received
• The specific service contract has been signed (when applicable)

3.3 Deposits and Payments

Deposits and payment conditions vary by service type:

• Yacht charter: 50% upon confirmation, 50% 30 days before
• Villa rental: 30% upon confirmation, 70% 60 days before
• Car rental: Full payment upon confirmation
• Experiences: Full payment upon confirmation

4.1 Yacht Charter

• More than 60 days: 100% refund minus administrative fees
• 30-60 days: 50% refund
• Less than 30 days: No refund

4.2 Villa Rental

• More than 90 days: 100% refund minus administrative fees
• 60-90 days: 50% refund
• Less than 60 days: No refund

4.3 Force Majeure Cancellation

In case of adverse weather conditions that prevent the safe provision of the service, the client will be offered the option to reschedule or receive a full refund.

5.1 Service Provider

Bluebnc Spain SL commits to:

• Provide services as agreed
• Ensure all providers comply with current regulations
• Have mandatory insurance for each activity
• Address any incidents during service provision

5.2 Client

The client commits to:

• Provide truthful and updated information
• Comply with the rules of use for each service
• Respect agreed schedules
• Assume damages caused by negligence or improper use